I just picked up my seventh Mercedes, a 2018 E300W4. I have gotten my last five Mercedes through my rep at Mercedes Benz of Lynnwood, Igor Rysin. Without a doubt, this is my favorite E-Class so far. The body style is very sporty and the technology is totally awesome. Igor knows I love the latest technology, and is very savvy on it for a sales person. Whenever I have a question I can call his mobile and he will have the answer on the tip of his tongue. I am also very pleased that my wife, who has always been a Lexus driver, has made the switch to Mercedes and has ordered a Mercedes SUV, also through Igor. We are very happy customers and would highly recommend Mercedes Benz of Lynnwood.

Read more at Google

I recently purchased a 2018 Mercedes GLC 300 from Marius at Mercedes Benz of Lynnwood. It was a great experience. Marius was extremely knowledgeable and took the time to understand our needs from a lifestyle and financial view point. He was willing to examine several scenarios. Very courteous and respectful with a good balance of non-pushiness and genuine interest. I still believe that people buy from people, but it didn't hurt the the GLC 300 is a radically fabulous car.

Read more at Google

Read more at Google

My family decided to get 2013 ML350 last August. Great sales experience, and the finance guy is a very good guy. 2 Days ago we decided to another car, a 2017 E400. This is where the great sales experience went downhill from last year. My dad was helped by Simon Kim, he wasn't too thrilled with him. He seemed to be your typical "used car salesman". I can't get into more detail since my dad dealt with him, and I came in while the finance papers were being signed. While waiting to get the papers signed I noticed a car I was interested in, a 2009 SL63. I approached Simon regarding the car. We went for a test drive and I liked the car. We decided to look at numbers. He took the paper with the numbers to the manger on duty, came back and said that we will wait till tomorrow (09/26/17) to do the deal because the used car manager wasn't there, and that he would be more generous with the price and trade. I said ok, and Simon told me he would put the car in the back. We decided for me to come in at noon the next day so the used car sales manager can look at my trade, and I would come back after work at 5 do finish the deal. I came back at noon as agreed, the car was not moved, it was in the same spot as it was when I test drove it. I gave him the key to my car so the sales manager can look at it. It took about 10 minutes or so. Simon said to come back as we agreed at 5pm. I came back after work at 5pm as agreed, went to the front desk to ask for Simon. The front desk lady said he's not here. Another salesman approached and said that the car was sold a while ago. I'm not sure why the car was sold, since I was told to come back the next day (09/26/17) to finish the deal. Not once I was asked to a deposit down to hold the car. I did not receive a call from Simon or anyone at the dealer that car was gone. Just like anyone, my time is valuable. I made management aware of the situation. The Used car sales manager Donald Lee was very nice and apologetic regarding the situation.Bottom line to me is that I'm not sure if I will buy another car from this dealer. I'm not sure how Simon got a sales position at this dealer. I sure hope that he gets trained on how to handle communication with customers. Sorry for the long review but, I felt that all the details needed to be said. Daniel G.Update to the previous review.After the bad experience i had with a previous sales person Simon Kim, it was made right. General Manager Stefan Halata contacted me and found a S550 and I'm really happy with it. He was very diligent in making sure that the car was what I wanted. I had asked to work with Cuong (Michael) Tan Le during the buying process, since he's the one that sold us my wife's car last year. Michael was great in keeping me up to date on the whole process, and answering my questions. He takes really good care of his customers. I am glad that everything worked out in the end. Daniel G

Read more at Google

Wonderful Service. Excellent Staff. Courteous, professional, and prompt.

Read more at Facebook